As you may have heard, the Department of Defense made the inexplicable decision earlier this month to take the TRICARE West Region contract away from us here at TriWest Healthcare Alliance and award it to UnitedHealth Group, a company with no experience serving the military.
Earlier this week, we filed an official protest with the Government Accountability Office, highlighting a number of issues we saw with the DoD’s process of awarding the West Region contract.
During a time of unprecedented budget deficits and the military proposing increased healthcare premiums, we are particularly stunned that DoD chose a bidder who was much higher priced—especially considering we received the highest-possible performance rating.
We encourage you to learn more about the contract award and our ongoing efforts to continue serving you and your fellow military family members. Here are some articles that provide further context: (more…)